Extractions have resumed their normal schedules. No data was lost, and subsequent extractions will resume from their bookmarks.
Posted Oct 14, 2020 - 20:33 EDT
Monitoring
The root cause has been identified as a side effect of the Xero authentication upgrade and extractions are resuming their normal schedules.
Posted Oct 14, 2020 - 20:16 EDT
Investigating
We're currently investigating an issue affecting extraction jobs for Xero integrations occurring according to their specified replication frequencies and anchor times.
Extraction jobs will be delayed as a result.
Posted Oct 14, 2020 - 19:22 EDT
This incident affected: api.stitchdata.com and app.stitchdata.com.