Stitch Status

All Systems Operational

api.stitchdata.com Operational

app.stitchdata.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

app.stitchdata.com availability

Fetching

Past Incidents

Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

Internal Errors Affecting Extraction Jobs and Authentication

Resolved - The rate of 401 errors has returned to and remained at normal levels, and subsequent extraction jobs and authentication attempts have completed successfully as expected.
Oct 20, 14:27 EDT

Monitoring - We've corrected an issue stemming from a recent token change that had disrupted communication with some aspects of our infrastructure.

Subsequent extraction jobs and authentication attempts should complete successfully.
Oct 20, 13:21 EDT

Investigating - We're currently investigating an issue causing 401 errors to be returned by Stitch during processes like extraction jobs and the re-authentication of new or existing integrations.
Oct 20, 13:15 EDT

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

Xero Integration Extraction Schedules Lagging

Resolved - Extractions have resumed their normal schedules. No data was lost, and subsequent extractions will resume from their bookmarks.
Oct 14, 20:33 EDT

Monitoring - The root cause has been identified as a side effect of the Xero authentication upgrade and extractions are resuming their normal schedules.
Oct 14, 20:16 EDT

Investigating - We're currently investigating an issue affecting extraction jobs for Xero integrations occurring according to their specified replication frequencies and anchor times.

Extraction jobs will be delayed as a result.
Oct 14, 19:22 EDT

Xero Authentication Upgrade

Completed - The scheduled maintenance has been completed.
Oct 14, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 15:00 EDT

Scheduled - Our team will be deploying an upgrade to authentication for the Xero integration.

Attempts to authenticate Xero integrations may fail and Xero extraction jobs may experience intermittent failures during this time. Extraction will resume from the last saved bookmarks after the upgrade.
Oct 13, 14:19 EDT

Oct 13, 2020

No incidents reported.

Oct 12, 2020

Xero Authentication Upgrade

Completed - The scheduled maintenance has been completed.
Oct 12, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 13:00 EDT

Scheduled - Our team will be deploying an upgrade to authentication for the Xero integration. Attempts to authenticate Xero integrations may fail and Xero extraction jobs may experience intermittent failures during this time. Extraction will resume from the last saved bookmarks after the upgrade.
Oct 12, 11:15 EDT

Oct 11, 2020

No incidents reported.